FAQ’s

Frequently Asked Questions

  • Is installation free of charge?

Free installation included with every water filter purchase.

  • How often should I change the filters?

Ro water Filter replacement depends on the filter type and water quality, but generally 6 Months is what we recommend.

  • What type of water is Elixa Filters suitable for?

Elixa Domestic RO filters is suitable for mostly waters with a value of TDS less than 2000.

  • Do your purifiers work with borewell or hard water?

Industrial RO filters work with borewell and Hard water, we do treatment of both of them.

  • What is included in the AMC (Annual Maintenance Contract)?

AMC includes perodic servicing, replacement of consumable filters, cleaning of tanks, and sometimes major electrical/mechanical parts.

  • Does the purifier come with a warranty?

Yes, The Purifier comes with a 1 year complete warranty.